Class Cancellation Policy

How class cancellations, credits, and transfers work

To provide the best experience for all participants, class sizes are limited and spaces are reserved in advance.

If you are unable to attend a class, we kindly ask that you provide at least 48 hours’ notice by email or phone. While class fees are non-refundable, timely notice may allow us to offer a class credit that can be applied to a future class, at our sole discretion.

Cancellations made less than 48 hours before the scheduled class, as well as no-shows, are not eligible for credits, transfers, or refunds.

Class registrations are non-transferable unless approved in advance.

If Ivory & Sage cancels a class: Occasionally we may need to cancel or reschedule a class due to weather, low enrollment, instructor illness, or other circumstances beyond our control. If we cancel and can’t offer a suitable alternative date, you’ll receive a full class credit toward a future class. If a class is rescheduled and you can’t attend the new date, we’ll issue a class credit. We aren’t responsible for incidental costs (such as travel) related to a cancelled or rescheduled class.

If you need to cancel or have questions, please contact us as soon as possible.

This Cancellation Policy was last updated on June 9, 2026.